Terms & Conditions

1. About this website

This website is owned and operated by Lucan Orthodontics, trading as DHM Dental Services Limited (“we”, “us”, “our”). These Terms apply to all visitors and users of this website.

2. Using this website

 You agree to use this website in a lawful, respectful way. This means you will not:

- try to interfere with the website’s security or performance
- attempt to gain unauthorised access to any part of the website or its systems
- upload or send anything harmful, unlawful, or offensive through our forms
- scrape, copy, or reuse content from the site for commercial purposes without permission

We may restrict or suspend access to the website if we believe it is being misused.

3. Information and medical disclaimer

The content on this website is provided for general information and education only. It is not medical or dental advice and is not a substitute for a professional consultation, diagnosis, or treatment plan.

Orthodontic treatment is always personalised. Any information on this website, including fees, timelines, and outcomes, may not apply to your situation. We will always confirm your options and recommendations after an in-person assessment.

4. Accuracy of content

We do our best to keep the information on this website accurate and up to date. However, we cannot guarantee that all content will always be complete, current, or free from errors. This website is provided on an “as is” basis.

5. Appointment requests and no emergency use

Appointment requests: If you contact us through a form on this website, you are sending a request for information or an appointment. An appointment is only confirmed once you receive confirmation from our team by phone or email.

Not for emergencies: This website and our contact forms are not monitored for urgent clinical concerns. If you need urgent help, please call the practice directly. If you believe it is an emergency, contact emergency services.

6. Online communications and security

When you send information to us through email or website forms, please remember that communications over the internet may not always be fully secure. While we take reasonable steps to protect information we receive, we cannot guarantee the security of data in transit.

Please avoid sending highly sensitive medical information through website forms. If you have a clinical concern, we recommend calling the practice.

7. Before and after images and results

Where we display before and after images or patient stories, they are included for illustration and education. Every smile is different and results vary from person to person. We cannot guarantee that you will achieve the same outcome as any example shown.

8. Intellectual property

All materials on this website, including text, graphics, logos, images, design, and layout, are the intellectual property of Lucan Orthodontics or our licensors unless otherwise stated.

You may view, download, and print pages from this website for personal, non-commercial use. You must not copy, reproduce, modify, distribute, or use any part of the website for commercial purposes without our written permission.

9. Third party links

This website may include links to other websites for convenience. We do not control third party websites and are not responsible for their content, accuracy, or availability. A link does not mean we endorse the website or its services.

10. Privacy and cookies

We respect your privacy and handle personal data in line with Irish and EU data protection laws, including GDPR. This website may use cookies to improve your experience and understand website traffic.

For full details, please see our Privacy Policy and Cookie Policy.

11. Limitation of liability

To the fullest extent permitted by law, Lucan Orthodontics and DHM Dental Services Limited will not be liable for any loss or damage arising from:

- your use of, or inability to use, this website
- reliance on information on this website
- viruses, system failures, or external attacks beyond our reasonable control
- any third party websites linked from this site

This includes direct, indirect, incidental, or consequential loss, including loss of data or business interruption.

12. Indemnity

If you misuse this website or breach these Terms, you agree to indemnify and hold harmless Lucan Orthodontics, DHM Dental Services Limited, and our directors, employees, and affiliates from any claims, liabilities, losses, or expenses (including legal fees) arising from that misuse or breach.

13. Children and young people

If you are under 18, please ask a parent or guardian to contact us or to submit information on your behalf.

14. Changes to these Terms

We may update these Terms & Conditions from time to time. Any changes take effect once posted on this page. Continued use of the website means you accept the updated Terms.

15. Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, the remaining sections will continue in full force and effect.

16. Waiver

If we do not enforce a provision of these Terms immediately, that does not mean we waive our right to enforce it later.

17. Governing law

These Terms & Conditions are governed by the laws of Ireland. Any disputes arising in connection with this website will be subject to the exclusive jurisdiction of the Irish courts.

18. Contact us

If you have any questions about these Terms & Conditions, please contact us:

Lucan Orthodontics

189A Beech Park, Lucan, Co. Dublin, Ireland, K78 D599

info@lucanorthodontics.ie